We maintain a transparent and strict Return & Cancellation Policy to ensure smooth service for all customers.

Return Policy

• We have a No Return Policy.

• Due to hygiene and safety standards for jewelers, products cannot be returned once delivered.

Exchange Policy

• We do NOT offer exchanges under any circumstances.

• Issues like “did not like”, “changed mind”, or “size issue” are not eligible for exchange.

Exception: Damaged or Wrong Product

• If you receive a damaged or incorrect item, share the unboxing video within 24 hours.

• Replacement (if available) will be provided only after verification.

• No replacement will be done without an unboxing video.

Refund Policy

We aim to provide a fair and simple refund policy.

Refund Eligibility

Refunds are NOT applicable except in the following rare cases:

• If we cannot deliver the product due to logistics limitations.

• If the product you ordered is out of stock and we cannot ship it.

No Refund Conditions

Refunds will NOT be provided in the following cases:

• If the courier company delays delivery.

• If you do not like the product.

• If the size or design does not match your personal preference.

• If you fail to provide an unboxing video for a damage/wrong product complaint.

Refund Processing Time

If a refund is approved:

  • It will be processed to your original payment method.
  • Refunds typically take 5–7 working days to reflect in your account.

Shipping returns

To return your product, you should mail your product to: {38/1 Patel Nagar Sanjay colony guru road, Dehradun, Uttarakhand}.

Return Shipping Costs

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund.

Delivery Time for Exchanges

Depending on your location, the time it may take for your exchanged product to reach you can vary.

High-Value Items

If you are returning items of higher value, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Need help?

Contact us at {Glitzandgracegg@gmail.com} for questions related to refunds and returns.